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Police Brew Up Advice For Commercial District October 30, 2008

Posted by liverpoolchamber in Events.
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Staff and residents in Liverpool’s commercial district will have the chance to chat to police officers over a morning cup of tea at an advice session to be held next month.

Officers from Merseyside Police are set to take part in the two-hour surgery at Brew tea bar in St Paul’s Square, Liverpool on Wednesday 12 November.

The event, which runs from 10am to 12pm, is a joint initiative between Liverpool Commercial District Partnership and Merseyside Police, designed to encourage members of the public to share their concerns and ask questions about where they live and work.

Sgt. Barry Downes, city centre neighbourhood officer, says: “This will provide an excellent opportunity to meet local Neighbourhood officers and discuss any policing issues.

“Officers will also provide free security marking for portable electronic equipment such as laptops, ipods and mobile phones”.

The surgery is the first of several sessions taking place in the commercial district over the coming months, showcasing a wide range of topics including health, safety, beauty and fitness.

Keep Your IT System Free Of Wreckers And Fraudsters October 21, 2008

Posted by liverpoolchamber in Arena & Convention Centre, Business Crime Direct, Events, Technology.
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Business Crime Direct at Liverpool Chamber is taking a lead in the fight against cyber crime.

The organisation is holding a conference and exhibition to raise business awareness of cyber crime and demonstrate how to manage the risks.

The conference and lunch is free of charge and Liverpool companies are being invited to attend to find out how to best safeguard their business. The event is being held at the BT Convention Centre from 2:00pm on Wednesday 29th October.

Detective Sergeant Geoff Conway from Merseyside Police’s High Tech Crime Unit will talk on IT security. Eminent national figures Mike Wyeth, Littlewoods Shop Direct national head of security and Merseyside head of Crime Stoppers, and D.I. Roy West from the City of London Police, will reveal how they have become partners and developed new tactics to tackle organised “boiler room” gangs.

The speakers, who all have extensive police experience at a national level, will cover all aspects of internet crime, from basic information on the activities of petty e-criminals, to in-depth information on how to catch out sophisticated e-fraudsters.

D.I Roy West, who heads up London’s cheque and credit card crime unit and will give a presentation featuring dramatic slides of Internet fraudsters taking possession of goods in “controlled delivery” operations. Gangs, many from West Africa are said run a call centre type operation, with fraudsters seated in rows in front of banks of computers, working away with e-mail addresses and bank details provided by supervisors.

Side by side with the conference, local firms providing solutions to IT crime will exhibit their products and explain them, and the costs, to interested businesses.

Business Crime Direct has been helping Merseyside businesses keep ahead of conventional robbers, thieves and burglars for eight years now. But increasingly they have found businesses worried about a different kind of menace.

The battle to keep IT systems from collapsing under the weight of spam, viruses and phishing attempts is of paramount importance to all businesses.

Peter Jones, Manager of BCD explained, “I remember going to visit a small shop selling expensive food supplements for body builders. The owner told me that selling over the Internet gave him a massive opportunity to expand. But he was repeatedly coming up against determined criminals using stolen credit cards or cards obtained in false identities.”

“This event will galvanise the Merseyside business community and make companies aware of the potential risks that internet crime presents to their business.”

To reserve a place, please contact Sue or Melissa on 0151 227 1234 or email events@liverpoolchamber.org.uk.

Free Installation Of Security & Business Monitoring Systems July 22, 2008

Posted by liverpoolchamber in Business Crime Direct.
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Business Crime Direct would like to make you all aware of a new scheme launched for SMES.

Action Against Business Crime has launched a new security initiative which has been designed to provide high quality security and business monitoring for small and medium sized businesses at a fraction of the usual cost. All of the standard system hardware, installation and the SSAIB certificate of conformity are free. Subject to terms and conditions the only cost to the business is £35 per month plus VAT for a minimum of 36 months to cover the cost of monitoring and aftercare.

The purpose is to put high quality crime prevention systems within reach of every business whether that be the smallest retail outlet, a high street office or an industrial unit on the edge of town. The system has features to help people who work on their own feel less vulnerable, as well as smoke and flood detection upgrades.

The complete package is monitored by a NSI Gold alarm receiving centre and is fully certificated by the SSAIB. The system, which also includes audio verification in the event of an activation, enables keyholders to be well prepared and able to contact the relevant authorities within moments of an activation. Intended not only to give business their first solid foot on the security ladder it has been designed to replace bells only systems most of which now need replacing or adjusting to comply with recent noise pollution guidelines.
Mike Schuck, Chief Executive of AABC said ‘I am delighted that we have this comprehensive new tool to help bring action to the fight against business crime. Our new initiative offers the missing link between more expensive police response systems and affordable security for everyone. This is great news for small and medium sized businesses that are exposed to burglary and robbery but until now simply couldn’t afford to purchase the necessary monitored security’.

For more information on how to access this cost-effective new service, click on the bell boxes at the top of the page.

There are three packages. Click on the one relevant to you to download a PDF of more information and how to apply. Or contact Action Against Business Crime here.

Monitored Shop

Monitored Unit

Monitored Office

Retail Crime Alert – Watch Out For Key Catchers July 2, 2008

Posted by liverpoolchamber in Business Crime Direct, Technology, World Wide Web.
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The Business Crime Direct Team would like to draw your attention to a scam recently uncovered which may be useful to our members.

This is a key catcher that was discovered attached to a computer terminal in the Business Centre of a 5-star central London hotel. But the facts are just as relevant to all businesses, particularly if there are credit card transactions.

The key catcher was connected to the rear of a computer in order to capture any data that passes from the keyboard.

The common use for such items is the capture of credit card data, or other personal data that can be used in fraud.

Over the past two months other hotels have recovered similar devices from their reception areas. The devices had been connected at the point of sale equipment.

Our advice is for hotel management to make regular inspections of their computers to ensure that no similar devices have been installed.

Should a device of this sort be located then please contact the Police.

We would further ask that once discovered, the terminal is left untouched until the Police can assess the potential for the recovery of forensic evidence.

Any CCTV of incidents involving such items should be saved and downloaded where necessary.

Any information to:

Tony Jopson or Constable Sheila Morrisson
Tel: 0151 224 1859 or 07900 915877

Ich bin Polizeibeamter! March 11, 2008

Posted by liverpoolchamber in Business Crime Direct, International.
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German Police DogAchtung, ne’er do wells!

Liverpool police and security / loss management staff are responding to Liverpool’s increasingly international population by becoming multilingual.

Business Crime Direct, based at Liverpool Chamber, are providing a booklet of translation cards to city centre police, street crime wardens as well as loss prevention & security staff in the retail, hotel and commercial worlds.

trans-cards-image1.jpgThe cards feature phrases that such professionals may need to use, such as how to identify themselves as police / security, reason for stopping someone, asking for name and address and reading someone their rights. Even if the translated text is difficult for non-speakers to pronounce, or is in non-Roman script, the relevant passages can be shown to the suspects. Languages include French, Italian, Iranian, Chinese, Latvian and Turkish.

It is hoped that by breaking down communication barriers, potentially problematic situations can be more easily dealt with.

Let’s hope not too many people have to hear the words ‘Esta preso’ around the city in the future!