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Free ‘Effective Website Building’ Event From Merit March 5, 2009

Posted by liverpoolchamber in Events, Merit, Technology, World Wide Web.
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server_startup According to a recent survey, some 60 per cent of small and medium firms are missing out on the sales opportunities afforded by the internet.

Although the portion of SME businesses with a website has increased by 20% over the past 2 years, only 13 percent of them see their websites as in integral part of their marketing and just 3% use their site to communicate with their customers.

With on-line retail spending due to reach £42.4bn by 2012, some 60% of companies could be losing out on valuable sales opportunities.

The next FREE merit event will show you :

  • The key elements needed to create an effective website
  • Simple Tips and Tricks for success
  • How understanding ‘Search Engine Optimisation’ basics can save you money and make you money.
  • How business networking sites make it easy to find and deal with your business

Suitable for businesses who are looking to build a website, those who would like their site to be more effective and those who are looking to trade on line.

Register for free online here

Tuesday 31st March 2009

Registration 11:00 – 11:30
Presentation 11:30 – 12:30
Lunch/Networking 12:30 – 2:00


University of Chester (Warrington Campus)
Tucker Building
Crab Lane
Warrington, Cheshire

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Mobilise Your Workforce – Free Event February 13, 2009

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tricorder-spock3 March 11am – 1.30pm

IT user group MERIT are having a free event to help you get the most of mobile working devices.

Mobilise Your Workforce will explain the operational impact of implementing mobile technology, the benefits to be gained and the pitfalls to avoid.

The session will provide invaluable expert advice backed by real-world examples and independent analyst opinions, meaning attendees will leave with all of the tools necessary to make an informed decision on the future of their field service operations.

So if you work from home, in the field, have staff that do so or are looking to revolutionise your business, this is not to be missed.

More info and book online for free here.

Reuse, Recycle, Recover – Free MERIT Event November 18, 2008

Posted by liverpoolchamber in Environment, Events, Merit, Technology.
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wall-e_1a_900MERIT’s next free event looks at the Waste Electrical and Electronic Equipment (WEEE) Directive. This came into force in January 2007 and aims to both reduce the amount of WEEE being produced and encourage everyone to reuse, recycle and recover it. The WEEE Directive also aims to improve the environmental performance of businesses that manufacture, supply, use, recycle and recover electrical and electronic equipment.

If you are an importer, rebrander or manufacturer of new electrical or electronic equipment then it’s likely that you will need to comply with the UK’s WEEE Regulations, which in part implement the WEEE Directive. If you do need to comply, then you must register on a producer compliance scheme.

This event will provide information and advice on complying with the WEEE Regulations and challenge you to think about the environmental consequences before deciding to replace equipment. Do you really need to buy a new product or could you buy a refurbished product instead. If you have working equipment that you no longer need, could you think about passing it on to others instead of throwing it away?

Also covered within the seminar, will be an update on the Batteries Directive which will affect businesses that produce, supplies or disposes of batteries and accumulators. If you manufacture or design battery powered products, you will need to ensure that the batteries can be removed from the products and supply instructions on how to remove them.

11:00am – 11:30am

11:30am – 12:30pm

12:30pm – 13:30pm

ICDC Lecture Theatre
Liverpool Innovation Park
2nd Floor Faraday House
360 Edge Lane
L7 9NJ

Book online for FREE at the MERIT website

Free Merit Event – The Business Case For Gender Diversity In IT July 31, 2008

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Thursday 18th September 2008

A 2008 McKinsey report has found that companies who have more women on their boards, more higher status women (CFO/CEO), and more women on the senior executive team, on average, outperform their sector in terms of return on equity, operating result and share price.

A report for Intellect, the IT Trade Body clearly shows that there is an equivalent case for gender diversity in the IT sector.

In this Merit Event, Gillian Arnold, Chair of the Intellect Women in IT Forum will discuss the business benefits of including women in your IT organisation, and the ways in which you can attract women to your business to be part of your successful organisation.

Gillian has twenty-eight years experience in the IT industry, the last eighteen being with IBM. She has broad experience in customer facing technical, sales, business development, strategic marketing and consultancy roles.

She proved her expertise in managing and establishing teams for new products and teams with cross-industry and cross platform experience across EMEA and the UK and is currently a Technical Manager in IBM Systems Group.

Gillian Chairs the Intellect ‘Women in IT Forum’, sits on the board of Directors for the UKRC for Women in Science, Engineering and Technology, and contributes IT women’s groups, such as the BCS Strategic Forum for women.

Register for this event on the Merit website.

11:00am – 11:30am

11:30am – 12:30pm

12:30pm – 13:30pm


ICDC Lecture Theatre
Liverpool Innovation Park
2nd Floor, Faraday House
360 Edge Lane, Liverpool
L7 9NJ

£500,000 For ICT Investment July 23, 2008

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Merit and Liverpool Chamber of Commerce are working together on yet another land mark project offering financial assistance to small and medium sized businesses (SMEs) looking to invest in ICT hardware and software.

A further £500,000 of grants via the European Regional Development Fund has been allocated to the ICT Investment Fund which will be awarded to companies successfully applying for grants from across Merseyside.

John Blades, ICT Fund Manager said: “We will award grants of between £10K-50K which must be spent by 30 November 2008. The funding can be up to 40% of the total project costs for new hardware and software.“

The funding is open to small and medium sized businesses in the Merseyside area, except those in the Retail and Agricultural sectors, whether or not they are Chamber or Merit members.

If you would like more information about how the ICT Investment Fund can help your businesses please call John Blades at Liverpool Chamber of Commerce on 0151 227 1234 or visit the ICT Investment Fund website at www.ict-invest.info to download and complete an application form.

Free MERIT Event – An Introduction to CRM June 10, 2008

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An Introduction to CRM (Customer Relationship Management)

Wednesday 25th June 2008

Delivering a customer service experience which differentiates you from the competition is a goal which many organisations have but which few deliver. Business leaders who understand how to combine the power of systems and the potential of engaged people can make it happen.

At MERIT‘s next FREE event Roy Casella from Designated Associates will discuss how to develop a service framework supported by affordable IT which allows businesses of all sizes to provide world class customer service. You will learn how to better manage your customer base and identify and target your next customers, increasing customer retention and referral.

Roy will discuss how implementing an effective Customer Relationship Management (CRM) system can help your organisation to identify your best customers, track their activity and use this information to handle customer requests more efficiently.

The event will also provide an overview of the ‘off the shelf’ CRM systems available and how they can be used to enhance your companies existing service model in order to help increase and retain your customer base.

Finally Roy will discuss how a successful CRM system can support your marketing by managing advertising and promotional campaigns, scheduling sales calls and mailings whilst tracking the prospects that they generate.

Registration 11:00 – 11:30

Presentation 11:30 – 12:30

Lunch/Networking 12:30 – 2:00

The Atelier
Burton Manor
The Village
CH64 5SJ

Get directions with Google Maps


Small Business Solutions – A free event February 12, 2008

Posted by liverpoolchamber in Business, Events, Merit, News, Offers, Technology, Training.
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Whether you’re on the first rung of your business ladder or you have been established in business for decades, in the contemporary business environment your ICT capabilities can mean the difference between success and failure.

The next Merit event an array of companies including Rapid Technologies, Toshiba, Fujitsu Siemens and 3Com will introduce you to their Small Business Solution exploring how they can provide you with unique counselling to assist you strengthen your business to increase your organizations credibility and expand your international operations.  

Both morning and afternoon sessions are available. The event takes place on 27th February at ICDC, Liverpool Digital, 2nd Floor, Babbage House, 360 Edge Lane, Liverpool L7 9NJ


Funding for ICT Training February 11, 2008

Posted by liverpoolchamber in Business, Merit, News, Offers, Training.

Merit and Liverpool Chamber of Commerce are working in partnership to deliver the Harnessing Digital Technologies Project (HDTP). This new and innovative project is designed to assist Merseyside based SMEs in identifying and adopting the most effective digital technology to strengthen and potentially grow their business. 

This project is part funded by ESF through the Enterprise Programme, managed by The Mersey Partnership, on behalf of Government Office for the North West. The initial criteria for eligibility are simply that you are a Merseyside based SME who has recently spent a in excess of £10,000 on an ICT project.

The fund is designed to help your company to train your staff to use new ICT technology or systems.  To register your interest in the HDT Project, visit http://www.hdtp.co.uk/ContactForm/ContactForm.html and complete the short form on the nature of your ICT project For further information visit http://www.hdtp.co.uk/ or feel free to give Christopher White a call on 0151 231 4717 for an informal chat.

Free MERIT Event – Interactive Meeting Room Technologies January 21, 2008

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Wednesday 30 January 2008

As businesses grow and have operations across their domestic markets as well as international operations, there are new barriers to communication for the traditional meeting.

At the next Merit event, Colin Birchall of Rapid Technologies, will explore how the Rapid Green Room embraces video conferencing and meeting room technologies to enable organisations to conduct meetings with clients in real time without the time or financial costs of office disruption.

Following this FREE session you will come away with:

  • The knowledge of what interactive meeting room technologies entail.
  • The comprehension to implement and run an interactive meeting room and compete effectively with your competition utilising the latest interactive technologies.
  • Understand practical and efficient ways in which you can reduce your carbon footprint and save your business thousands of pounds.
  • Benefit from an extra working week of productivity added to your annual calendar.
  • Protect yourself against corporate liability issues and achieving work life balance.

Competing in fast moving environments amidst strategies of globalization and an increasing emphasis on your organisations corporate social responsibility, can you afford to fall behind in the race to the meeting room?

To book on this FREE event visit www.merit.org.uk

Only Half Of SMEs Have A Website November 21, 2007

Posted by liverpoolchamber in Business, Flexible working, Media, Merit, News, Services, Technology, World Wide Web.
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Today, the BBC is asking the question ‘do small firms really need a website’?

According to the Federation of Small Businesses, only about half SMEs have an online presence.

The article goes on to point out that having a website is not always appropriate, depending on the business concerned. However, it also makes the point that an effective site allows people beyond your usual catchment area to find out about you and potentially become your customers.

Even without online sales functionality, a website can be a great asset as a marketing tool or as an online portfolio, listing your goods, services or past projects. This can give interested parties a sense of who you are and what you do, thus creating an element of trust and confidence in you before they even get in touch.

Obviously there are many different levels of web sites available. From all singing, all dancing e-commerce sites to simple brochure sites, the choice is yours. It doesn’t even have to cost a lot. You could have a company blog (like the one you’re reading now) up and running in an afternoon, and all for free. We use WordPress, but there are lots of simple, low cost solutions out there.

Liverpool Chamber is a firm believer in using technology to boost business. If you need any help or advice on how ICT can help you, please contact us or our good friends at Merit.