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Long delays for London rail passengers January 2, 2008

Posted by liverpoolchamber in Business, News, Travel.
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Rail operator Virgin Trains is advising its customers not to travel on its services because of “the continuing failure of Network Rail to complete major engineering work”.

The company, which operates the main West Coast route linking Liverpool to London warned travellers after engineering works have overrun by three days.

 It is likely the West Coast Main Line will be shut at Rugby for the whole of today, Virgin said.

And the company warned only one train an hour would run between Birmingham International and Liverpool, with shuttle buses operating to Northampton for connections to London Euston.

Chris Gibb, managing director of Virgin Trains, said: “This is a major inconvenience to tens of thousands of our customers returning to work tomorrow and it is not acceptable.

“It is the third successive day this project has overrun, and this makes us deeply concerned about the delivery of the project.

 “Virgin Trains’ staff have coped magnificently with unexpected disruption on New Year’s Eve and New Year’s Day and our customers have shown great patience.

Passengers from the North West are advised to use Trans Pennine Express/East Midlands Trains via Sheffield to St Pancras.

 Most Virgin Trains tickets will be accepted on these routes.

Apart from East Midlands Trains, value advance tickets will not be valid on other companies’ trains.

 Passengers holding Virgin Trains tickets dated for today who decide not to travel can claim a full refund, or they can travel by Virgin Trains’ services on Thursday or Friday.

The company said it would only be able to operate a very restricted service compared with normal weekday schedules.

A 20-minute interval shuttle service will run from Euston to Northampton, where connecting coaches will take passengers to Birmingham International. Just three trains each hour will start from Birmingham International, one to Liverpool, one to Manchester and one to Motherwell (for Glasgow).

Anyone deciding to travel via Northampton and Birmingham International should expect journey times of at least two hours longer than normal.

MORE information can be obtained from nationalrail.co.uk or by calling national rail enquiries on 08457 484950. 

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